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Craftsman boots
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Craftsman
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Uncover the story of one of Australia’s most loved boot makers.
The history of R.M.Williams
The Australian icon
Crafting a better future
One piece of leather
Explore stories
Experience our iconic Chelsea boots at our flagship stores and trusted local stockists.
Cambridge store
Marlow store
New Bond Street store
Soho store
In-store services
Our stockists
Made to last
Boot care products
Sustainability
Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Full returns policy
Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
Klarna, PayPal Pay in 4, Clear pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Click and collect is available in all R.M.Williams stores. Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours. Find out more here.
R.M.Williams boots are fully repairable. You can browse our range of repair services here.
Services completed by a trusted local cobbler: 4-6 weeks
Services completed in our Australian workshop: 10-12 weeks.