Handcrafted services

When you make a purchase at R.M.Williams, your journey is just beginning. Explore our full offering of services and craft experiences, available across our network of store locations.

Personalisation

Put a sentimental finishing touch on your leather products and gifts with complimentary debossing. This service doesn’t require pre-booking and can be completed in a matter of minutes.

Location(s): All stores

Availability: Every day during store opening hours

Boot polishing

Bring your well-worn RMs into any R.M.Williams store and we’ll give them some much-needed TLC. Once they’ve been cleaned up and polished, they’ll be ready to accompany you on new adventures.

Location(s): All stores

Availability: Every day during store opening hours

Click and collect

Take advantage of our click and collect service when shopping online. Simply select your nearest store with stock availability and our team will get your order ready for collection within 24 hours.

Location(s): All stores

Availability: Every day during store opening hours