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Gardener Commando boot
Lady Yearling boots
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Gift cards
Uncover the story of one of Australia’s most loved boot makers.
The history of R.M.Williams
The Australian icon
Crafting a better future
One piece of leather
Explore stories
Experience our iconic Chelsea boots at our flagship stores and trusted local stockists.
Marlow store
New Bond Street store
Soho store
In-store services
Our stockists
Christmas gifts for him
Christmas gifts for her
Made to last
Boot care products
Sustainability
Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Full returns policy
Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
Klarna, PayPal Pay in 4, Clear pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Click and collect is available in all R.M.Williams stores. Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours. Find out more here.
Gift cards | Boot repair service | Made on Demand | ClearPay | Happy birthday promotion | Instagram usage request | PayPal | RE•MADE | Boot anniversary | Complimentary boot polishing | Appointment booking | Student Beans | Thread Together donations | Worn by you | ApplePay | APOD | Promotions
Physical gift cards
Digital gift cards
Click and collect orders are subject to the following terms and conditions:
Upon purchasing Made On Demand boots, you are agreeing to the below:
• Order value limits apply for first time Clearpay users, determined by Clearpay at the time of transaction.
• The funds for the first payment will need to be available at the time of checkout. Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks.
• You must be 18+ and a permanent UK resident (excl Channel Islands).
• Clearpay charges a £6 late fee for each late instalment and further £6 if it’s still unpaid 7 days later. Late fees are capped at £6 for orders under £24 and the lower of £24 or 25% of the order value for orders over £24. Missed payments may affect your ability to use Clearpay in the future and your details may be passed onto a debt collection agency working on Clearpay’s behalf.
• Your payment schedule will be emailed to you.
• The standard R.M.Williams return policy applies for all orders made with Clearpay.
• T&Cs and other eligibility criteria apply at clearpay.co.uk/terms
If approached by @RMWilliams with the request to use your Instagram posts please reply on the same image using the hashtag RMWilliamsapprove. Images may be used for email content, our Shop Social page: https://www.rmwilliams.com.au/shop-r.m.williams-instagram-images/Shop_instagram.html, surfaced on product pages or sponsored posts on Facebook. If you do not wish to allow us to use your image do not hashtag the image. If you have any questions please respond via direct message to @RMWilliams.
PayPal is not responsible for promotions offered by third parties and you should read the Terms & Conditions relevant to any promotion at the merchant’s website. The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence number 304962. Any information provided is general advice only and does not take into account your objectives, financial situation or needs. Please consider the Combined Financial Services Guide and Product Disclosure Statement available at www.paypal.com.au before acquiring or using the service.
Need help with a return or exchange? View our returns and exchanges guide here.
Complimentary boot polishing is offered in all R.M.Williams stores, subject to these terms and conditions. Complimentary boot polishing is available for R.M.Williams boots only. This service is offered at the discretion of the store manager, pending availability of the designated team members at each location. This service may be subject to delays and/or waiting periods as our teams work to manage demand. If a store team are unable to fulfil a polishing request on the date or time requested, they may be able to rearrange this service for another date or time, at the discretion of the store manager. R.M.Williams reserves the right to deny this service at any time, without prior warning.
Private boot fitting appointments are offered at the discretion of R.M.Williams. Private boot fitting appointments are complimentary and offered on a first come, first served basis via the R.M.Williams website. Customers are advised that appointments cannot be guaranteed outside of the scope of the dates, times and locations offered in the online booking form. All required fields in the online booking form must be completed in order to process the booking request. A confirmation email will be sent to the provided email once the appointment is confirmed, and a subsequent reminder email will be sent to the same email address in the week prior to the appointment date. If, at any time proceeding the private booking appointment, a customer needs to cancel or amend their appointment, we request that they contact R.M.Williams Customer Service or the store at which the appointment has been made.
A maximum of four people may be fitted for boots in any 30 minute booking slot. 60 minute booking slots are available for parties of 5-8 people.
Purchases made at private shopping appointments are not limited to footwear but may be subject to stock availability. Pending stock or sizing availability, store managers may be able to place orders for any out of stock items on the customers behalf, with complimentary delivery to the customer’s designated address. Customers should allow an eight week delivery period from time of ordering any Made On Demand or out of stock leather boots, to ensure delivery in time for their intended wear date.
By submitting your photographs to R.M.Williams, you release them for use in any marketing capacity on channels owned by R.M.Williams. By submitting your photographs to R.M.Williams, you are also adhering with your photographer’s usage agreements and not breaching any conditions set out by them and/or provided us with any relevant credit information. R.M.Williams will not be liable for any claims or incidental, consequential, or other damages arising out of the use of the photographs.
For full terms & conditions, click here
This competition has now closed – congratulations to our four lucky winners:
Products included R.M.W Wallabies Chevron Rugby Royal Blue (KR200RJ7901), R.M.W Wallabies Chevron Rugby Maroon (KR200RJB301), R.M.W Wallabies Chevron Rugby Chestnut/Gold (KR200RJGO01).
Available online and instore at the select locations only. Available instore from 24/06/2024
NSW
ACT
QLD
VIC
SA
WA
UK
The following products are excluded from all discounts and promotions.