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Contact usOnline purchases can be returned free of charge within 90 days. Read more
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Accepted debit/credit cards:
Visa, MasterCard, and JCB
Buy now pay later options:
Zip Pay, PayPal Pay in 4
Other payment options:
PayPal, R.M.Williams digital gift cards
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
RM always said, ‘it’s the people who make a company’ and this statement rings especially true in our iconic Adelaide workshop, where teams of highly skilled artisans work meticulously to craft our signature Australian made products. We have them to thank for our ongoing success and the reputation of our products, recognised globally for their lasting quality.
Many of our craftspeople have been with us for decades, honing their skills and continuing to nurture local craftsmanship by passing down their knowledge to the next generation. Some were even taught highly specialised techniques by RM himself, enabling us to maintain a heartline back to the very roots of our business.
Many of our products are still crafted today according to the same time-honoured techniques used by RM when he first founded this business. Each pair of boots is the product of over 80 unique processes, each completed by different members of our artisanal collective. As the boots pass from station to station and hand to hand, they are personally inspected and held to the signature standards of quality for which we are globally renowned.
Our apparel and accessories are made with the same meticulous attention to detail, from our hand plaited leather belts to our iconic denim jeans. We start with the finest materials and bring each piece to life with a promise of endurance.
In a world where speed of production is increasingly put before quality, our continuing respect for these handheld skills sets us apart, as does our belief that products should be made with integrity and purpose. To us, this is the difference between simply manufacturing an item, and crafting it.
The environmental impact of crafting products in Australia is something worth celebrating. Not only can we guarantee higher standards of quality by maintaining visibility along the supply chain, but we can also reduce how far and wide our products travel before they reach you, our valued customer. The result is a product that’s made locally, but ready to go the distance.
R.M.Williams wishes to pay respects to the Ngoorabul people, the traditional owners of the land and waters on which this campaign was photographed.