For any enquiries, our Customer Service team will be delighted to assist.
Contact usOnline purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Accepted debit/credit cards:
Visa, MasterCard, American express, and JCB
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
We’re bringing our ‘If the boot fits...’ competition to the UK for the first time ever and popping up at the Game Fair at Blenheim Place, in Oxfordshire. For your chance to get involved and win a brand new pair of R.M.Williams boots, join us at the Bredon Hill Country stand on Friday 26 and Saturday 27 July during the game times below.
How it works:
1. Sign up below to start your entry.
2. Visit us at the Bredon Hill Country stand and choose a mystery box of boots.
3. Try the boots on in the presence of our Master Boot Fitter.
4. If the Master Boot Fitter deems the boots a good fit... they’re yours to keep!*
Game times:
Friday 26 July, 11am-1pm
Saturday 27 July, 11am-1pm
