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Shipping fees
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All orders $169 and overComplimentaryOrders under $169$10
Delivery times
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‘In stock’ estimated delivery2-4 business days‘Special order’ estimated delivery4-6 weeks
Returns
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Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Payment options
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Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Repairs
Click and collect
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Click and collect is available in all R.M.Williams stores.
Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours.
Find out more here.
Committed to quality
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Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
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Use our size assistant to find your perfect R.M.Williams boot size.
Use our quick sizing tool to find your RM fit based on the size you already wear from other brands.
If you are in the correct fit, your should feel comfortable wearing the boots without the need to wear them in.
Checking the fit for length
Check the heel to ball fitting of the foot inside the boot, by feeling where the ball of the foot is. The big toe joint should be sitting in line with the widest part of the boot.
The foot breaks or flexes at the ‘ball’ when walking or running, so the well fitting boot should ‘flex’ at this point in the shape also. If the joint is too far forward, the boot can narrow before the foot does, thereby constricting the toes. Such poor fitting can also lead to the soles scrubbing out at the toes
Checking the toe room
The rule of thumb is approximately a thumb width between the end of the toe and the end of the boot. Check the little toe carefully. It has an important role to play in balance and walking and needs room for mobility
Checking the boot for width
Draw the thumb and forefinger across the top of the boot from the big toe joint to the little toe. It should be firm enough to be neat fitting, but not so tight as to risk pressure or distortion of the foot.
The instep should be neat and firm. If the width is too tight over the instep, but the length is correct, an increase in width is needed.
If the width is loose over the instep, it will crease heavily and allow the foot to slide forward & the toes may hit the front of the boot.
The leather in the uppers will not “stretch”. This is a common misconception, the most that can be said is that they will ‘ease’ a little with wear and mould to the foot.
Checking the heel fitting
When walking in the boot the heel should rise slightly. This slippage will diminish as the sole becomes more flexible with wear.