For any enquiries, our Customer Service team will be delighted to assist.
Contact usOnline purchases can be returned free of charge within 90 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 15 business days to reach your account depending on your financial institution.
Accepted debit/credit cards:
Visa, MasterCard, American express, and JCB
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
We’re giving you the chance to win a bespoke pair of R.M.Williams boots for yourself and a loved one. This money-can't-buy prize will see three lucky winners and their chosen loved ones design a bespoke boot from top to toe, choosing from our broad range of leathers, soles and colour combinations. Our highly skilled team of craftspeople will then handcraft these bespoke boots at our legendary Adelaide workshop.
To be in with a chance of winning, simply make sure you’re signed up to receive emails from R.M.Williams, and make a purchase over NZ$230 either online or in store from 6 August to 1 September 2024. *Terms and conditions apply.
Not signed up to emails yet? Kickstart your entry by filling out the form below:
