For any enquiries, our Customer Service team will be delighted to assist.
Contact usOnline purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Accepted debit/credit cards:
Visa, MasterCard, American express, and JCB
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
Expansive, inviting, and enriched with quality craftsmanship in every corner, this flagship store sets a new standard for the R.M.Williams business on a worldwide scale, uniting all of the core values that have allowed the brand to grow from national hero to global authority.
Expansive, inviting, and enriched with quality craftsmanship in every corner, this flagship store sets a new standard for the R.M.Williams business on a worldwide scale, uniting all of the core values that have allowed the brand to grow from national hero to global authority.
The store boasts distinct spaces for each of our product categories, from inviting, wardrobe-style fixtures laden with well-crafted apparel, to a showstopping boot salon at the back of the store which proudly presents our iconic leather boots. Each fixture, fitting and detail has been thoughtfully curated by our Brand Environment team, in collaboration with renowned Australia architects ACRD.
Many artisans have helped bring the space to life, including furniture makers Made by Morgen, who employed salvaged, sustainable Hydrowood Leatherwood in the creation of many of the store’s bespoke furniture pieces, as well as upholstering works in boot leather sourced on a research visit to the R.M.Williams workshop in Adelaide.
Other creative highlights in the flagship include a new commission by South Australian sculptor Den Holm, a window installation created by Australian illustrator Clemens Habicht and a revolving display of artworks from Curatorial+Co, the first of which will be a series of paintings by artist Tiarna Herczeg.
345 George Street
Sydney NSW 2000
Monday - Wednesday 9:00 am to 6:00 pm
Thursday 9:00 am to 9:00 pm
Friday 9:00 am to 7:00 pm
Saturday 9:00 am to 7:00 pm
Sunday 10:00 am to 6:00 pm