For any enquiries, our Customer Service team will be delighted to assist.
Contact usOnline purchases can be returned free of charge within 90 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Accepted debit/credit cards:
Visa, MasterCard, American express, and JCB
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
In his early days of bootmaking, our founder offered a completely bespoke retail model, crafting unique pairs of boots to suit each of his loyal customers. We emulate that personalised experience today with our broad offering of boot soles. From the refined leather soles of our signature dress boots to the robust treaded rubber soles seen in our commando range, there’s an option to suit every look, lifestyle and terrain.
We’ve been making leather boots since 1932, following the lead of our revolutionary founder, Reginald Murray ‘RM’ Williams. He saw an opportunity to do things differently - to design with purpose and craft for longevity. And so he did. From one piece of leather, the R.M.Williams boot was born.
All these years later, we’re yet to find a better way to do things. Why fix what isn’t broken? Our method isn’t the easiest way, nor the quickest, but we’re safe in the knowledge that our boots are worthy of the adventures that you will take them on. They’re timeless, iconic, and above all, made to last.