For any enquiries, our Customer Service team will be delighted to assist.
Contact usOnline purchases can be returned free of charge within 90 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Accepted debit/credit cards:
Visa, MasterCard, American express, and JCB
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
In celebration of Beef24
We’ve partnered with Beef Australia to bring our iconic craftsmanship to their 2024 event.
The legendary R.M.Williams Hut will be on-site throughout Beef24, filled with crafting insights and quality, Australian made goods. Make sure to visit Terry and the team and shop an exclusive range of Re.Made boots or get a customised belt made from our selection of leathers and buckles.
The festivities continue at our nearby store in Rockhampton, where you’ll receive a free Singleton Leather Wallet with any purchase over $150.*
Simply sign up for emails below to confirm your eligibility for this in-store offer.