For any enquiries, our Customer Service team will be delighted to assist.
Contact usOnline purchases can be returned free of charge within 90 days. Read more
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Accepted debit/credit cards:
Visa, MasterCard, and JCB
Buy now pay later options:
Klarna, PayPal Pay in 4
Other payment options:
PayPal, R.M.Williams digital gift cards
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
Our founder Reginald Murray ‘RM’ Williams always said, ‘it’s the people who make a company’, and this sentiment still rings true today. From our highly-skilled craftspeople and passionate retail teams to our loyal customers and long-standing wholesale partners, we simply wouldn’t be where we are today without our R.M.Williams family.
We spoke to a few familiar faces from our network to discuss their connection with R.M.Williams, and the many contributions they’ve made to our business over the years.