CONTACT US

 

GENERAL ENQUIRIES


    •    Our customer service team is available on weekdays 8:30am - 5:30pm (Australian Central Standard Time)  
    •    Email: customerservice@rmwilliams.com.au
    •    Call us +61 8 825 910 07  internationally and domestically
    •    Address: 121 Frost Road, Sailsbury, South Australia, AUSTRALIA 5108

 

Store Visit Feedback


Have you visited an R.M.Williams Retail Store recently? We would love your feedback so we can continue to improve your RM Instore Experience. Please spare 2 minutes to visit the link 

 

ANSWERS TO OUR FREQUENTLY ASKED QUESTIONS


What payment options can I use? 
How do I get free delivery?
How do I return my order?  
How do I find the right size & fit?
How can I locate my nearest R.M Williams store or stockist?

 

OTHER ENQUIRIES

REPAIR ENQUIRIES 
Your RM’s will need the occasional service and that’s where our Boot Repair Room steps in
Email: rmwclaims.returns@rmwilliams.com.au
More information on Boot Repair & Care 

 

OUTBACK MAGAZINE
Our bi-monthly magazine The Outback celebrates the Australian outback through true-life stories and spectacular imagery
Email: subscribe@rmwilliams.com.au
Website: https://www.outbackmag.com.au/

 

THE HUT
Our one-of-a-kind travelling workshop The Hut gives visitors a glimpse into the quality workmanship and the people behind R.M.Williams’ iconic product
Email: rmevents@rmwilliams.com.au
More information on The Hut
 

 

CORPORATE ENQUIRIES 
With more than 85 year's experience outfitting people around the world in quality footwear, clothing and accessories, R.M.Williams Corporate Direct specialises in uniforms, gifts and incentives to support all types of companies or teams
Email: rmw.orders@rmwilliams.com.au


 
SPONSORSHIP
R.M.Williams is proud to sponsor a variety of initiatives and welcomes your applications for sponsorship, please Download the application form here and forward to the below email address
Email: sponsorship@rmwilliams.com.au

 

 

MEDIA & MARKETING 
Our marketing team can help out with any media enquiries, product loans and image requests
Email: marketing@rmwilliams.com.au