YOUR DELIVERY

 

DELIVERY METHOD

• DHL Express
• FREE on orders over US$250
• US$30 for orders under US$250
• 'In stock' items shipped in 5-7 business days.
• 'Special order' items are shipped in 12 weeks.
• Customers are not responsible for import taxes and duties

 

SALE AND PEAK PERIODS 

While we do our best to get your order to you as quick as possible. Due to higher demand in sale and peak periods, please allow for slight delays in the delivery of your order.

 

DELIVERIES AND COURIER DISTANCING

For online orders, our delivery partner DHL will no longer require a signature on delivery, allowing them to drop your parcel at the door without contact. DHL will send customers a text or email with 6 delivery choices, please select “leave without signature” to ensure maximum social distancing.

Business days are Monday to Friday, excluding public holidays within Australia and The United States.

Orders are shipped from Australia

 

Our warehouse aims to fulfil your order as quickly as possible to ensure your new purchase can be delivered and enjoyed with minimal wait times. Due to this, cancellations, redirections and order amendments cannot be gauranteed. Please call our Customer Service team for any urgent requests and we will try to assist.
 
For any further queries, please Contact Us or visit our FAQs