Terms and Conditions

 

 

 

 

 

WELCOME PROMOTION

Terms & Conditions

  • Receive 15% off full price apparel & accessories on your first purchase.
  • Promotion code is valid for one single use only.
  • Not available in conjunction with any other offer. 
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys.
  • Offer not redeemable on Footwear, Sale Items, Bespoke and Exotics. 
  • This offer is only valid to contacts who are subscribed to R.M.Williams email database.
  • This offer can only be redeemed within 30 days of receiving the Welcome email.
  • This offer is only available on the R.M.Williams online store.

 

AFTERPAY 

Terms & Conditions

 

  • Orders must exceed $250 AUD | NZD in order to be eligible for Afterpay.  
  • Order value limits apply for first time Afterpay users, determined by Afterpay at the time of transaction. 
  • The funds for the first payment will need to be available at the time of checkout. If you are a new Afterpay customer, the first payment will be made at the time of purchase, with payments over the next 6 weeks. Once you have been an Afterpay customer for at least 6 weeks for all orders under $500, your first payment is made in 14 days, with final payment in 8 weeks.
  • Your payment schedule will be emailed to you.
  • The standard R.M.Williams return policy applies for all orders made with Afterpay.
  • *If you fail to make payment, you will be charged a late payment fee of $10 with a further $7 fee added 7 days later if the payment is still unpaid.
  • For full terms and conditions please visit AfterPay 

 

GIFT CARDS

Terms & Conditions

 

  •  Cards can be used online and in any R.M.Williams store in Australia
  • Gift Cards can not be redeemed in our Myer Concession stores or stores outside of Australia
  • Gift Cards are currently only avaliable in Australian currency and can not be used internationally
  • Cards will expire 36 months from purchase 
  • Your Gift Card will be delivered in our signature packaging
  • Gift Cards can be redeemed by entering the unique code and pin at the online checkout or in store point of sale
  • If the full balance is not spent in one transaction, the recipient will receive a Store Credit for the remaining amount
  • The store/gift card credit is valid for six months
  • You can choose whether to have the Gift Card delivered to the recipient or posted to your own address
  • Delivery of printed Gift Cards takes within one to three business days, depending on your location
  • All gift card deliveries must be signed for
  • A flat $6 registered delivery fee applies
  • Gift Cards still within the validity period (36 months) can have their expiry date extended by contacting customer service. If your card has already expired it can not be extended

 

HAPPY BIRTHDAY PROMOTION

Terms & Conditions

  • Promotion code is valid for one single use only.
  • Not available in conjunction with any other offer. 
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys.
  • Offer not redeemable on Footwear, Sale, Bespoke and Exotics. 
  • This offer is only valid to contacts who are subscribed to R.M.Williams email database.
  • This offer can only be redeemed within 30 days of receiving the Birthday email.
  • This offer is only available on the R.M.Williams online store in Australia & New Zealand. 

 

BESPOKE BOOTS

Terms & Conditions

  • R.M.Williams will refuse the personalisation of boots containing offensive content.
  • Products made from exotic skins (Crocodile & Ostrich) cannot be shipped outside of Australia, New Zealand or the United Kingdom due to jurisdictional laws. For more information please refer to https://www.cites.org/.
  • Due to the bespoke nature of your purchase, once your order has been placed, we are unable to cancel or amend the order.
  • For delivery outside of Australia, you are responsible for all import duties, customs and local sales taxes levied by the country you are shipping to.
  • We are unable to accept returns of bespoke purchases except where the item is damaged or faulty or delivered incorrectly through an error by R.M.Williams.
  • Leather colours and materials may vary. R.M.Williams cannot accept responsibility for any variations in colour, shade and texture and will not accept returns on this basis.
  • Please be aware that the image displayed is a mocked visual representation of how your bespoke item should look and there may be slight colour/material variations in the actual product you receive

 

INSTAGRAM USAGE REQUEST

Terms & Conditions

Terms and conditions: if approached by @RMWilliams_official with the request to use your Instagram posts please reply on the same image using the hashtag RMWilliamsapprove. Images may be used for email content, our Shop Social page: https://www.rmwilliams.com.au/shop-r.m.williams-instagram-images/Shop_instagram.html, surfaced on product pages or sponsored posts on Facebook. If you do not wish to allow us to use your image do not hashtag the image. If you have any questions please respond via direct message to @RMWilliams_official.

 

INTERNATIONAL FREE SHIPPING OFFER

Terms & Conditions

  • This offer commences 03 March 2017 8am AEST.
  • The offer entitles customers to receive Free International Shipping on all orders. 
  • This offer is only available to customers outside of Australia & New Zealand, on the R.M.Williams online store.
  • Discount will be automatically applied at the checkout. 
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys.

 

DOMESTIC FREE SHIPPING OFFER

Terms & Conditions

 

  • This offer commences 03 March 2017 8am AEST.
  • The offer entitles customers to receive Free Shipping on orders over AU$150
  • This offer is only available to customers in Australia & New Zealand, on the R.M.Williams online store (excluding Lord Howe, Ashmore and Cartier Islands, Australian Antarctic Territory, Christmas Island, Cocos (Keeling) Islands, Coral Sea Islands, Heard and McDonald Islands and Norfolk Island)
  • Discount will be automatically applied at the checkout
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys

 

R.M. Williams - Stories from the Boot Room Campaign 

Terms & Conditions

 

 

General

  • Information on how to enter, dates and prizes as set out in the Schedule form part of the Terms and Conditions of Entry. Entry into this competition deems acceptance of these Terms and Conditions.
  • To the extent of any inconsistency between these Terms and Conditions and any other reference to this competition, these Terms and Conditions prevail. 
  • The promoter is R.M. Williams Proprietary Limited (ABN 17 007 527 166) of Level 1, Buildings 3 & 4, The Mill, 41-43 Bourke Rd, Alexandria, NSW 2015, Australia. 

Who can enter

  • Subject to any age restriction specified in item 1 of the Schedule, entry is open to all residents of Australia  who fulfil the requirements set out below. 

How to enter

  • Entrants may enter the competition by following the entry requirements set out in Item 2 of the Schedule. Conditions specific to the method of entry are set out in Item 2 of the Schedule. We ask that PRIVATE accounts are made PUBLIC during the giveaway in order to be entered. Incomplete entries will be deemed invalid. 

Number of Entries permitted

  • Entrants may enter this competition as often as is specified in Item 3 of the Schedule. 

Open, Close, Draw and Publish dates

  • The competition commences on 26/02/2019 at 00:01 AEST/AEDT and closes on 26/03/2019 at 23:59 AEST/AEDT. (‘Promotional Period’). Entries must be received by the Promoter prior to the competition close date and time.
  • Each individual promotion conducted under the blanket will open, close and be drawn on the date specified in Item 1 of the Schedule. All draws will be conducted at R.M. Williams at Level 1, Buildings 3 & 4, The Mill, 41-43 Bourke Rd, Alexandria, NSW 2015, Australia. The Promoter will ensure that all entries have an equal chance of winning a prize.
  • The Promoter will ensure that all entries have an equal chance of winning the major prize.
  • The winner will be notified by direct message on Instagram or Facebook within two business days of the draw to arrange the boot repair.
  • The customer will need to take the pair of boots they wish to be repair to their local store. Once delivered to store, the customer will received back their repaired boots within 28 days. 
  • The Promoter may conduct such further draws three months after the original draw in order to distribute any prizes unclaimed by this date, subject to State and Territory legislation. Winners of any further draws will be notified by email and telephone within two business days of the draw. 

Prize on offer

  • Customers go in the draw to win a free boot repair with the total prize value is up to $400 over the Promotional Period (Including GST), as at 26/02/19. Once the boots have been received by the R.M.Williams boots repair room, the customer will be notified what repairs the boot will need to undertake. 

Further Terms and Conditions

  • Any entrant found to have used a third party (including online competition entry site) to enter on their behalf will have all entries invalidated and any claim they have to any prize will be invalidated. If such an entrant is awarded a prize and then found to have breached this clause, the entrant must immediately return any prize awarded.
  • The Promoter has sole discretion to determine if this clause has been breached by any entrant.
  • The Promoter reserves the right to request whatever documentation it deems necessary to confirm if the entrant has breached this clause. An entrant must provide any requested documentation to the Promoter upon request.
  • Any entrant found to be entering incorrect contact details, including incorrect email contact details, will have all entries invalidated and any claim to any prize will be invalidated. If such an entrant is awarded a prize and then found to have breached this clause, the entrant must immediately return any prize awarded.
  • The Promoter has sole discretion to determine if this clause has been breached by any entrant.
  • The Promoter reserves the right to request whatever documentation it deems necessary to confirm if the entrant has breached this clause. An entrant must provide any requested documentation to the Promoter upon request.
  • If the prize is unavailable, for whatever reason, the Promoter reserves the right to substitute the prize for a prize of equal or greater value, subject to State and Territory legislation. Cash will not be awarded as a substitute. It is a condition of accepting the prize that the winner must comply with all the conditions of use of the prize and prize supplier’s requirements. The prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated.
  • The Promoter highly recommends a current residential street address be provided when requested for ease of correspondence and potential delivery of repaired boots. The Promoter reserves the right to request winners to sign a winner’s deed of release or any other relevant forms or agreements that the Promoter deems necessary, to provide proof of identity, proof of age, proof of residency at the nominated prize delivery address and/or proof of entry validity (including phone bill) in order to claim a prize. Proof of identification, residency, age and entry considered suitable for verification is at the discretion of the Promoter. In the event that a winner cannot provide suitable proof, the winner will forfeit the prize in whole and no substitute will be offered.
  • The Promoter reserves the right to conduct a redraw in the event that an entrant, claiming to be a winner, is unable to satisfy these Terms and Conditions or has breached these Terms and Conditions.
  • The Promoter’s decision in relation to any aspect of the competition is subject to State and Territory legislation but also final and binding on each person who enters. No correspondence will be entered into. No responsibility is accepted for late, lost or misdirected entries. Prizes are subject to availability, not transferable or exchangeable and, with the exception of cash prizes, cannot be taken as cash. Prizes will be sent to the winner’s nominated address as stated in their original entry. The Promoter and their associated agencies, and companies associated with this promotion will take no responsibility for prizes damaged or lost in transit. 

Privacy Collection Statement

  • The Promoter and its related entities collect entrants’ personal information for the purpose of conducting and promoting this competition (including but not limited to determining and notifying winners and then reviewing the results) and for related purposes which would reasonably be expected without your permission. For example, we may from time to time use your personal information to provide you with information about products and services which we expect may be of interest to you. However, we do respect your right to direct us not to do this if and when any future communication is sent to you by the Promoter. We may disclose personal information to essential service providers who provide services in connection with our products and services. The Promoter will deal with personal information collected in accordance with its privacy policy available at https://www.rmwilliams.com.au/privacy-policy/Footer_privacyPolicy.html?lang=en. You may request access to your personal information by writing to The Privacy Officer, R.M. Williams at Level 1, Buildings 3 & 4, The Mill, 41-43 Bourke Rd, Alexandria, NSW 2015, Australia
  • The Promoter and its related entities collect entrants’ personal information for the purpose of conducting and promoting this competition (including but not limited to determining and notifying winners). The Promoter will disclose your personal information to Permitz Group for the purposes of conducting the competition draw. A copy of Permitz Group’s Privacy Statement is available at www.permitzgroup.com.au/privacypdf.pdf. The Promoter will otherwise handle your personal information in accordance with its Privacy Policy available at https://www.rmwilliams.com.au/privacy- policy/Footer_privacyPolicy.html?lang=en. You may request access or to update your personal information or lodge a complaint by writing to The Privacy Officer, R.M. Williams at Level 1, Buildings 3 & 4, The Mill, 41-43 Bourke Rd, Alexandria, NSW 2015, Australia. 

Copyright, Statutory guarantees, Waiver and liability

  • In participating in the prizes, the winners agree to participate and co-operate as required in all editorial activities relating to the Competition, including but not limited to being interviewed and photographed. The winners (and their companions) agree to granting the Promoter a perpetual and non-exclusive licence to use such footage and photographs in all media worldwide, including online social networking sites, and the winners (and their companions) will not be entitled to any fee for such use.
  • Prize-winners are advised that tax implications may arise from their prize winnings and they should seek independent financial advice prior to acceptance of that prize.
  • The Promoter (subject to State and Territory legislation) reserves the right to amend, cancel or suspend this competition if an event beyond the control of the Promoter corrupts or affect the administration security, fairness, integrity or proper conduct of this competition. The Promoter will disqualify any individual who has tampered with the entry process or any other aspect of this competition. In particular, entries via the Internet, computer generation and use “scripting” is not permitted and will not be accepted.
  • Any cost associated with accessing the promotional website is the entrant's responsibility and is dependent on the Internet service provider used.
  • Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia ("Non- Excludable Guarantees").
  • Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Entrant; or (f) use of a prize The Promoter (including its’ officers, employees and agents) excludes all liability for any loss (including, without limitation, indirect, special or consequential loss or loss of profits or opportunity), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition including taking or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law), including the Non-Excludable guarantees. Any change in value of the prize occurring between the publishing date and date the prize is claimed is not the responsibility of the Promoter. 

Authorised under

  • NSW Permit No. LTPM/18/03667. ACT Permit No. TP 18/01999. 
  • Item reference in terms and conditions      
  • Applicable to competition 

 
1 – Who can enter open, close, and draw dates and times     Age restriction: Entrants must be over the age of 16 as of the date of entry 
Any entrant who is under the age of 18, as of the date of entry, must obtain the prior permission of their legal parent or guardian over the age of 18 to enter. The parent or guardian may be called to verify their consent and may be required to sign a release at the discretion of the Promoter. The release may also require the entrant’s parent or guardian to accept responsibility for the acts and forbearances of the entrant. The release must be completed with the full name, address and telephone number of the entrant’s parent or guardian. Failure to provide such proof, particulars or releases will immediately invalidate the entrant’s entitlement to any prize, subject to State and Territory legislation. 
Competition open date and time: 26/02/2019 at 00:01 AEST/AEDT Competition close date and time: 26/02/2019 at 23:59 AEST/AEDT Competition draw date and time: 27/03/2019 at 11:00 AEST/AEDT 


2- Entry method and conditions of entry      
Enter by: Posting and image or video to your Instagram or Facebook account sharing the story of your boots and their journey, with the hashtag -  myrmwilliams
PRIVATE accounts must be made PUBLIC during the giveaway in order to be entered. Incomplete entries will be deemed invalid. 

3- number of entries per person     All entrants may enter as many times as they like but only one prize will be awarded for the promotion.
 
4 – number of winners and prizes and value     
There will be 1 (one) winner for the  R.M.Williams Stories from the Boot Room Campaign promotion.
The total prize value is up to $400, Once the boots have been received by the R.M.Williams boots repair room, the customer will be notified what repairs the boot will need to undertake. 

 

30% OFF SELECTED RMW CITY LEATHER COLLECTION

Terms & Conditions

 

  • This offer commences 04 March 2019 12am EST and ends on 22nd April 2019 at 12pm EST
  • Receive 30% off full price selected leather goods from the RMW City Collection
  • Not available in conjunction with any other offer
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys
  • This offer is only available on the R.M.Williams online store in Australia & New Zealand Available globally, including in-store
  • Discount will automatically be applied at the checkout 

 


 

 
 Sale  
Terms & Conditions
 

 

  • Discount will be automatically applied
  • Save up to 60% off 
  • R.M. Williams Online Outlet Prices 
  • Not available in conjunction with any other offer
  • This promotion is valid from Tuesday 23rd April 5pm EST 
  • Until stocks last
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys
  • This offer is only avaliable online at www.rmwilliams.com.au (Australia Only)

 

2 Belts for $150  
Terms & Conditions

 

 

  • Buy 2 belts for $150 AUD
  • Buy 2 belts for $160 NZD
  • Buy 2 belts for £90 GBP
  • Buy 2 belts for $150 USD
  • Discount will be automatically applied in cart
  • Selected styles only
  • Not available in conjunction with any other offer
  • This promotion is valid from Friday 3rd May 9am EST until Sunday 26th May at 12pm EST
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys
  • This offer is avaliable in store and online, on all R.M. Williams domestic and international sites

 

2 Shirts for $200  
Terms & Conditions

 

  • Buy 2 shirts for $200 AUD
  • Buy 2 shirts for $220 NZD
  • Buy 2 shirts for £120 GBP
  • Buy 2 shirts for $150 USD
  • Discount will be automatically applied in cart
  • Selected styles only
  • Not available in conjunction with any other offer
  • This promotion is valid from Friday 3rd May 9am EST until Tuesday 21st May at 12pm AEST
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys
  • This offer is avaliable in store and online, on all R.M. Williams domestic and international sites