CONTACT US
GENERAL ENQUIRIES
• Our customer service team is available on weekdays 8:30am - 5:30pm (Australian Central Standard Time)
• Email: customerservice@rmwilliams.com.au
• Call us +61 8 825 910 07 internationally and domestically
• Address: 121 Frost Road, Sailsbury, South Australia, AUSTRALIA 5108
Store Visit Feedback
Have you visited an R.M.Williams Retail Store recently? We would love your feedback so we can continue to improve your RM Instore Experience. Please spare 2 minutes to visit the link
ANSWERS TO OUR FREQUENTLY ASKED QUESTIONS
What payment options can I use?
How do I get free delivery?
How do I return my order?
How do I find the right size & fit?
How can I locate my nearest R.M Williams store or stockist?
OTHER ENQUIRIES
REPAIR ENQUIRIES
Your RM’s will need the occasional service and that’s where our Boot Repair Room steps in
Email: rmwclaims.returns@rmwilliams.com.au
More information on Boot Repair & Care
OUTBACK MAGAZINE
Our bi-monthly magazine The Outback celebrates the Australian outback through true-life stories and spectacular imagery
Email: subscribe@rmwilliams.com.au
Website: https://www.outbackmag.com.au/
THE HUT
Our one-of-a-kind travelling workshop The Hut gives visitors a glimpse into the quality workmanship and the people behind R.M.Williams’ iconic product
Email: rmevents@rmwilliams.com.au
More information on The Hut
CORPORATE ENQUIRIES
With more than 85 year's experience outfitting people around the world in quality footwear, clothing and accessories, R.M.Williams Corporate Direct specialises in uniforms, gifts and incentives to support all types of companies or teams
Email: rmw.orders@rmwilliams.com.au
SPONSORSHIP
R.M.Williams is proud to sponsor a variety of initiatives and welcomes your applications for sponsorship, please Download the application form here and forward to the below email address
Email: sponsorship@rmwilliams.com.au
MEDIA & MARKETING
Our marketing team can help out with any media enquiries, product loans and image requests
Email: marketing@rmwilliams.com.au