Made by hand. Repaired by hand. Worn by you.
Built from the ground up
You can tell a lot about a person by the state of their boots. Some of our customers bought their first pair of RM’s over half a century ago and still wear them till this day. In fact, some would argue, as did RM himself, that the worst their boots looked, was the day they bought them. With every wear, your pair is branded with personality. Even the smallest scuff has a story worth telling.
RM set up his workshop at 5 Percy Street, South Australia, in the 1930s, producing high-quality saddles, harness gear, bridles, water bags, saddle bags and other leather goods.
But even our boots can only stand up to so much. Your RM’s will need the occasional service and that’s where our Boot Repair Room steps in. It takes time to make something special, which is why it’s worth keeping your RM’s in top-notch condition and investing in a little care and attention. Whether it be resoling your boots, fixing your stitches, or replacing the iconic tugs and elastic, our Boot Repair Room is equipped to bring your RM’s back to health and you back on your feet. Consider them good as new, but with that old boot feeling.
Our legendary boot styles unite more than 80 hand-held processes, mastered in Australia by craftsmen and women with years of training and an eye for quality and detail. The boot repair room has a staff of about 10 craftsmen and women, each taking just as much pride in repairs as in the manufacture of a new boot. Take Paul, head of the boot repair room, for example. During his 15 years in the RM Boot Repair room he has serviced over 7,000 pairs of well-worn boots, all part of our ongoing customer service.
Choose from one of our tailored boot repair services for your RM’s such as resoling, or re-lasting where everything is replaced but the upper, tugs, linings and elastics. Let’s just say we’ll give it more than a once over. These techniques have been passed on from one generation to the next, meaning the same level of craftsmanship and skill goes into repairing the boots just as the first pair were made by R.M. himself.
People all over the world love their RM’s, from bush, to bar, to boardroom. R.M.Williams’ boots combine reliability and sophistication to be your best-worn companion, they are rugged yet elegant.
Rejuvenated, restored. Good as old, in fact - the Boot Repair Room sets you on your way back to where you belong. Your boots will take you on a life’s journey leaving you with a trail of memories, and just like your RMs they will last a lifetime. But remember, it’s not the number of steps you take that matters, it’s where they take you.
We take the time to repair a boot with the same resilience as the men and women who will go onto wearing them for generations to come. Made by hand. Repaired by hand. Worn by you. That’s the R.M.Williams way.
REPAIRING YOUR BOOTS
Your RM’s will need the occasional service and that’s where our Boot Repair Room steps in. It takes time to make something special, which is why it’s worth keeping your RM’s in top-notch condition and investing in a little care and attention. Whether it be resoling your boots, fixing your stitches, or replacing the iconic tugs and elastic, our Boot Repair Room is equipped to bring your RM’s back to health and you back on your feet. Consider them good as new, but with that old boot feeling.
R.M.WILLIAMS REPAIR PRODUCTS
Repairing your boots in good time is a practice worth observing. Our Repair Service uses the same methods that were employed in the original making of your boots. Want to know more about the repair process?
Learn more about repairs
CARING FOR YOUR BOOTS
RM believed there was only one thing more comfortable than a new R.M.Williams boot. And that’s an old R.M.Williams boot, one that has become a trusted friend, that has shaped itself exactly to the eccentricities of your foot.
R.M.WILLIAMS CARE PRODUCTS
We offer a range of leather care products that have been specially formulated to protect and enhance your boots. And for those who prefer a polish and shine anywhere they go, our care kits are the perfect companion for your boots. Which polish is best for your boots?
Learn more about care products
STORIES FROM THE BOOT ROOM
We hear a lot of incredible stories in our boot room, and now we want to hear yours! Share the story of your boots using #MyRMWilliams to go in the running to win a free repair! T&C's apply.